61% of residents aren’t familiar with their local CCA
As you expand your programs and visibility, growth often brings a familiar tension. More programs. More partners. More communities to serve. And with that growth comes a practical question many CCA teams quietly wrestle with: Can we keep doing this well as we scale?...
Awareness isn’t the same as participation
For many Community Choice Aggregators (CCAs), building awareness is a major milestone. But awareness alone doesn’t guarantee participation. The question many CCA teams eventually face is simple: once customers know you exist, what actually motivates them to take...
81% of Californians say they don’t know what a CCA is
Trust is essential for CCAs. But before trust can develop, customers first need to know who you are. Our recent survey surfaced a challenge many CCAs are already navigating: 81% of respondents in our recent market research said they do not know what a CCA is. That...
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